A perspective on the future of work

The real challenge is not how much work AI can do, but how much human potential we still fail to see.

Four people gathered around a table, talking and working on documents and models

For decades we have organised work around job positions, CVs and competencies defined in advance. It has been an effective way to coordinate complex organisations, although it has also left out capabilities that were not needed to perform a given role.

At T4BS we explore how to better understand the differences between people and combine them with new technological capabilities to expand their contribution, both individual and collective.

Discover our point of view
A man working alone at his desk, writing and thinking by a window

01Augmenting the individual

Increasing each person’s capacity does not necessarily change the way work is organised

Today, much of the use of AI is aimed at helping each person do the work already assigned to them better or faster.

But technology can also allow us to work with a level of complexity that used to be too costly: combining human and technological capabilities in new ways, considering more alternatives and coordinating different contributions without the effort required growing in the same proportion.

02Humans + machines

Humans and machines can expand both the questions and the answers

Two people working together in front of a computer, reviewing printed charts

When analysing information and generating answers becomes easier, deciding which questions are worth asking becomes more important.

A different combination of people and technologies can help us respond better to a problem, but also to review how we have framed it, detect missing perspectives or find alternatives we had not initially considered.

Neurodiversity makes this question especially visible: for a long time we have asked ourselves how to help different ways of thinking and functioning fit into structures that are already defined. From this perspective, we can also ask how those differences can expand the ways we contribute and organise ourselves.

03The role of T4BS

A meeting point between fields that are usually observed separately

Human diversity

New technological capabilities

Organisation of work

T4BS works at the intersection of human diversity, new technological capabilities and the organisation of work, connecting research, practice and organisational experience.

We develop and share this point of view in forums, public conversations and working sessions with leaders and executive teams.